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TheraGuard

Protect your practice from no-show financial impact with intelligent policy management
r/therapists
Therapy Practice Management
SaaS Platform
Draft
10 days ago

Executive Summary

Vision Statement

Empowering therapists to maintain financial stability while focusing on patient care through ethical, automated practice management solutions.

Problem Summary

Therapists in group practices face financial penalties for client no-shows, with fees going to the company rather than practitioners. This creates stress and forces therapists to work extra hours or use PTO to compensate for lost sessions, despite maintaining full-time employment status. The current system lacks transparency in fee distribution and fair credit for missed sessions[1][3][5].

Proposed Solution

A SaaS platform enabling therapists to customize no-show policies, directly receive a portion of fees, and automatically adjust schedules/Payroll credits. Features include policy templates, fee distribution tracking, and integration with practice management systems to handle PTO calculations fairly[1][2][4].

Market Analysis

Target Audience

W2-employed therapists in group practices (especially those accepting insurance/Medi-Cal). They face strict client quotas and PTO penalties for missed sessions. Key pain points: unfair fee distribution, administrative burden of tracking no-shows, and lack of control over practice management policies[1][3][5].

Niche Validation

Strong validation from Reddit engagement metrics (22 upvotes, 24 comments) and clear alignment with therapist community concerns about compensation fairness and administrative burdens. Multiple comments emphasize the systemic issue of no-show financial impacts[1][3][5].

Google Trends Keywords

therapy no-show policy templategroup practice management softwaretherapist PTO penalty solutions

Market Size Estimation

sam

Serviceable Available Market: $500M (US group practices with insurance clients)

som

Serviceable Obtainable Market: $50M (First 3 years targeting 10% of SAM)

tam

Total Addressable Market: $2B+ (Est. 150,000 licensed therapists in US * $13,000 avg annual session costs * 10% no-show rate)

Competitive Landscape

Existing solutions like SimplePractice and Allia Health focus on appointment reminders and client engagement but lack direct fee distribution and PTO adjustment features. Competitors prioritize practice management for owners rather than individual therapists[3][4].

Product Requirements

User Stories

As a therapist, I want to customize no-show policies with fee amounts and grace periods so I control my practice's financial boundaries

As a practice manager, I need to track fee distributions between therapists and company to ensure fair compensation

As a therapist, I want automatic PTO credit adjustments when clients no-show to avoid unfair penalties

MVP Feature Set

Policy template builder with fee sliders and grace period settings

Fee distribution dashboard showing therapist/company splits

Basic PTO credit calculator based on no-show rates

Stripe integration for fee collection and distribution

Non-Functional Requirements

HIPAA compliance for client data handling

Real-time sync with major EHR systems

Audit logs for fee distribution transactions

Key Performance Indicators

Monthly active therapists using policy templates

Average fee recovery rate per therapist

PTO credit adjustment accuracy rate

Data Visualizations

Visual Analysis Summary

Market size estimates and projected revenue growth demonstrate significant opportunity in addressing therapist financial pain points.

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Go-to-Market Strategy

Core Marketing Message

Stop losing income to no-shows. Get paid fairly for your time with automated policy enforcement and PTO credit adjustments.

Initial Launch Channels

  1. Targeted posts in r/therapists and r/mentalhealth communities
  2. Partnerships with therapist associations (e.g., CAMFT, NASW)
  3. Webinars with practice management influencers

Strategic Metrics

Problem Urgency

High

Solution Complexity

Medium

Defensibility Moat

Network effects through therapist community features and EHR integrations. Proprietary policy templates and fee distribution algorithms create switching costs.

Source Post Metrics
Ups: 22
Num Comments: 24
Upvote Ratio: 1
Top Comment Score: 57

Business Strategy

Monetization Strategy

Tiered subscription model: Basic ($29/mo) for policy templates and fee tracking, Pro ($99/mo) adds PTO credit automation and EHR integrations, Enterprise ($299/mo) for multi-therapist group management.

Financial Projections

Confidence:
Medium
MRR Scenarios:

Year 1: $50k MRR (1,000 therapists * $50 avg subscription), Year 3: $1.2M MRR (24,000 therapists * $50 avg)

Tech Stack

Backend:

Node.js with Express.js for REST API endpoints

Database:

PostgreSQL for relational data (policies, therapists, sessions)

Frontend:

Next.js for SEO-friendly, responsive UI components

APIs/Services:

Stripe for fee processing, OpenAI for policy template generation, EHR system APIs (SimplePractice, Kareo)

Risk Assessment

Identified Risks

  1. Resistance from group practices wanting to maintain control over fee distribution
  2. Complex EHR integration requirements

Mitigation Strategy

  1. Offer practice-level dashboards and reporting for compliance
  2. Partner with EHR providers for pre-built integrations

Tags

Therapy Practice Management
SaaS Platform